SmartBank Reviews: Assets, Branches and Rates
SmartBank is an FDIC-insured bank with $6.1 billion in assets and 43 branches. Everything below comes from official filings, not marketing claims.
About SmartBank
SmartBank is a mid-sized institution, headquartered in Pigeon Forge, Tennessee. Deposits are insured by the FDIC up to $250,000 per depositor, per ownership category. The figures on this page come from the institution's own regulatory filing dated 2026-09-16, not from marketing material.
This bank reports $6.1 billion in total assets, $5.4 billion in deposits and 43 locations in 3 states.
SmartBank locations
Alabama
All banks in Alabama- 1940 East Samford Ave, Auburn, AL 36830
- 101 Office Park Dr, Birmingham, AL 35223
- 16780 Jordan Street, Chatom, AL 36518
- 170 East Main St, Dothan, AL 36301
- 106 Ecor Rouge Pl Shop Ctr, Fairhope, AL 36532
- 300 Clinton Ave W, Huntsville, AL 35801
- 1600 College Ave, Jackson, AL 36545
- 158 Commerce Street, Mcintosh, AL 36553
- 3704 Dauphin St, Mobile, AL 36608
- 207 Montgomery Street, Montgomery, AL 36104
- 2000 Lurleen B Wallace Blvd, Northport, AL 35476
- 33219 Highway 43, Thomasville, AL 36784
- 230 Mcfarland Cir N, Tuscaloosa, AL 35406
- 2301 University Blvd, Tuscaloosa, AL 35401
Florida
All banks in Florida- 34990 Emerald Coast Pkwy, Destin, FL 32541
- 2713 Highway 77, Panama City, FL 32405
- 201 N Palafox St, Pensacola, FL 32502
- 2375 Centerville Rd., Tallahassee, FL 32308
Tennessee
All banks in Tennessee- 109 Associates Blvd, Alcoa, TN 37701
- 278 Franklin Rd, Brentwood, TN 37027
- 2280 Gunbarrel Rd, Chattanooga, TN 37421
- 835 Georgia Ave, Chattanooga, TN 37402
- 3200 Keith St Nw, Cleveland, TN 37312
- 1080 Interstate Dr, Cookeville, TN 38501
- 807 N Main St, Crossville, TN 38555
- 4154 Ringgold Rd, East Ridge, TN 37412
- 9050 Carothers Pkwy, Franklin, TN 37067
- 570 E Parkway, Gatlinburg, TN 37738
- 5319 Highway 153, Hixson, TN 37343
- 500 N Main St, Jamestown, TN 38556
- 11216 Kingston Pike, Knoxville, TN 37934
- 5401 Kingston Pike, Knoxville, TN 37919
- 202 Advantage Pl, Knoxville, TN 37922
- 214 Keller Ln, Maryville, TN 37801
- 1605 Medical Center Pkwy, Murfreesboro, TN 37129
- 8966 Old Lee Hwy, Ooltewah, TN 37363
- 2430 Teaster Ln, Pigeon Forge, TN 37863
- 111 E Main St, Sevierville, TN 37862
- 1011 Parkway, Sevierville, TN 37862
- 710 Dolly Parton Pkwy, Sevierville, TN 37862
- 11403 Chapman Hwy, Seymour, TN 37865
- 1400 N Jackson St, Tullahoma, TN 37388
Showing 24 of 25 locations in Tennessee.
What the SmartBank reviews figures actually show
Start with one distinction: what we publish for SmartBank are medians, not averages.
A median is the midpoint: half of the institution sits above it and half below. Averages get dragged around by a handful of extreme values — one very expensive property, one unusually large loan, one graduate earning far more than their classmates — so a median is the safer number to plan against. Total assets of $6.1 billion and branch count of 43.
Treat these as a baseline for opening a savings, checking or CD account, not a quote. Your own position depends on details no dataset holds: credit history, the exact street, the specific product on offer this week.
What these numbers mean for savers comparing where to keep their money
Context does most of the work here. A number is only high or low next to something else, so we publish SmartBank and how it sits inside Tennessee against a wider benchmark on the same measure. Headquarters of Pigeon Forge, Tennessee.
Gaps of a few percent are noise. Gaps of twenty or thirty percent are structural, and they usually trace back to something concrete: the mix of housing stock, how many households are renting rather than owning, the local employer base, or how far the nearest metro area is.
Read the measures as a set. Income on its own says little; income next to housing cost and next to what similar households pay elsewhere says a great deal.
A short checklist before you act
None of this needs a spreadsheet. It needs the discipline of checking the same handful of things every time, whether you are opening a savings, checking or CD account for the first time or the fifth.
- Confirm the rate you were quoted is the standard rate, not a promotional tier that resets after a few months.
- Check the minimum balance and the monthly maintenance fee, which can quietly outweigh the interest earned.
- Compare at least three offers. Pricing on the same product varies more between providers than most people expect, and the gap is yours to keep.
- Check the fee schedule and the fine print, not the headline rate — that is where the real cost usually hides.
- Ask what the number looks like in a bad year, not an average one, and make sure the plan still holds.
- Write down the monthly number you can genuinely cover, not the maximum a lender or admissions office says you qualify for.
Where SmartBank sits against the wider market
Comparison is the fastest way to tell a genuinely unusual institution from an ordinary one. We benchmark SmartBank against Tennessee and against the national picture on the same definitions, in the same period, so the difference you see is a real difference rather than an artefact of two datasets disagreeing.
Definitions matter as much as the numbers. Two sources can both publish a "median rent" and mean different things — one including utilities, one not; one covering every unit, one only those recently let. Mixing them produces gaps that look meaningful and are not.
Any measure the source flags as unreliable is dropped rather than smoothed. That is why some pages carry fewer figures than others: the institution itself is thinly sampled.
Common questions
How current is the SmartBank reviews data?
The figures come from the 2026-09-16 release of the FDIC Institution Directory and Summary of Deposits, and we refresh the page when a new one is published. Public datasets run a reporting lag of several months to two years, so the latest available period is not the same as today.
Why does another site show a different number for SmartBank?
Almost always because it is measuring something slightly different, or using an earlier release. Check the definition and the period before assuming one of the two is wrong; quarterly regulatory filings publish several near-identical measures with meaningfully different scopes.
Can I use this for opening a savings, checking or CD account?
As a benchmark, yes — it tells you whether an offer or an asking price is normal for this institution. As a substitute for your own quote or estimate, no. Total assets of $6.1 billion.
Method and limitations
The page is assembled from quarterly regulatory filings, specifically the FDIC Institution Directory and Summary of Deposits (2026-09-16). Nothing here is modelled from a proprietary black box: every figure traces to a published record, and where we derive a ratio we show both inputs so the arithmetic can be checked.
Three limits are worth stating plainly. Survey estimates carry a margin of error that widens as the area gets smaller. Reporting lags mean the most recent period on file is not the present. And a median cannot describe the tails — the cheapest and most expensive ends of any institution sit outside it by definition.
Where a source revises a figure, the revised value replaces the old one rather than sitting alongside it, so the page always reflects the current official position. If you spot a number that looks wrong, it is worth telling us — corrections get made against the source record, not by guesswork.
Source: FDIC Institution Directory; FDIC Summary of Deposits; CFPB Consumer Complaint Database. Latest observation 2026-09-16.
Every figure above comes from this bank's own federal record: FDIC BankFind record, cert #58463.