Citizens Bank Reviews: Assets, Branches and Rates

Citizens Bank is an FDIC-insured bank with $1.2 billion in assets and 11 branches. Everything below comes from official filings, not marketing claims.

Total assets
$1.2 billion
Total deposits
$996 million
Branches
11

About Citizens Bank

Citizens Bank is a mid-sized institution, headquartered in Mukwonago, Wisconsin. Deposits are insured by the FDIC up to $250,000 per depositor, per ownership category. The figures on this page come from the institution's own regulatory filing dated 2026-09-16, not from marketing material.

This bank reports $1.2 billion in total assets, $996 million in deposits and 11 locations in 1 state.

Citizens Bank locations

  • W230s9125 Clark St, Big Bend, WI 53103
  • W236s7050 Big Bend Dr, Big Bend, WI 53103
  • S90w35680 County Highway Nn, Eagle, WI 53119
  • 3238 Main St, East Troy, WI 53120
  • 2541 Main St, East Troy, WI 53120
  • 875 S Rochester St, Mukwonago, WI 53149
  • W307s4823 Highway 83, Mukwonago, WI 53149
  • 301 N Rochester St, Mukwonago, WI 53149
  • S75w17358 Janesville Rd, Muskego, WI 53150
  • 5450 S Moorland Rd, New Berlin, WI 53151
  • 2109 Corporate Dr, Waukesha, WI 53189

What the Citizens Bank reviews figures actually show

Every figure on this page for Citizens Bank is a median, not an average, which matters more than it sounds.

A median is the midpoint: half of the institution sits above it and half below. Averages get dragged around by a handful of extreme values — one very expensive property, one unusually large loan, one graduate earning far more than their classmates — so a median is the safer number to plan against. Total assets of $1.2 billion and branch count of 11.

They describe the middle of the market, so they are a starting point for opening a savings, checking or CD account and nothing more. Anyone quoting you a number will be pricing your file, not the median.

What these numbers mean for savers comparing where to keep their money

Context does most of the work here. A number is only high or low next to something else, so we publish Citizens Bank and how it sits inside Wisconsin against a wider benchmark on the same measure. Headquarters of Mukwonago, Wisconsin.

Gaps of a few percent are noise. Gaps of twenty or thirty percent are structural, and they usually trace back to something concrete: the mix of housing stock, how many households are renting rather than owning, the local employer base, or how far the nearest metro area is.

The useful habit is to pair every figure with the cost it has to cover. Income against rent, loan size against income, price against what the same money buys one county over.

How Citizens Bank compares

Comparison is the fastest way to tell a genuinely unusual institution from an ordinary one. We benchmark Citizens Bank against Wisconsin and against the national picture on the same definitions, in the same period, so the difference you see is a real difference rather than an artefact of two datasets disagreeing.

Watch the denominator whenever a comparison surprises you. Whether a rate is calculated on all applications or only completed ones, on every unit or only those on the market, changes the answer more than the local market does.

Where a comparison would mislead, we leave it out instead of filling the gap. A blank means the source did not publish a reliable estimate for that institution, and inventing one would be worse than showing less.

Five checks worth running first

None of this needs a spreadsheet. It needs the discipline of checking the same handful of things every time, whether you are opening a savings, checking or CD account for the first time or the fifth.

  • Confirm the rate you were quoted is the standard rate, not a promotional tier that resets after a few months.
  • Check the minimum balance and the monthly maintenance fee, which can quietly outweigh the interest earned.
  • Write down the monthly number you can genuinely cover, not the maximum a lender or admissions office says you qualify for.
  • Compare at least three offers. Pricing on the same product varies more between providers than most people expect, and the gap is yours to keep.
  • Check the fee schedule and the fine print, not the headline rate — that is where the real cost usually hides.
  • Ask what the number looks like in a bad year, not an average one, and make sure the plan still holds.

Frequently asked questions about Citizens Bank

How current is the Citizens Bank reviews data?

The figures come from the 2026-09-16 release of the FDIC Institution Directory and Summary of Deposits, and we refresh the page when a new one is published. Public datasets run a reporting lag of several months to two years, so the latest available period is not the same as today.

Why does another site show a different number for Citizens Bank?

Almost always because it is measuring something slightly different, or using an earlier release. Check the definition and the period before assuming one of the two is wrong; quarterly regulatory filings publish several near-identical measures with meaningfully different scopes.

Can I use this for opening a savings, checking or CD account?

As a benchmark, yes — it tells you whether an offer or an asking price is normal for this institution. As a substitute for your own quote or estimate, no. Total assets of $1.2 billion.

How we built this page

The page is assembled from quarterly regulatory filings, specifically the FDIC Institution Directory and Summary of Deposits (2026-09-16). Nothing here is modelled from a proprietary black box: every figure traces to a published record, and where we derive a ratio we show both inputs so the arithmetic can be checked.

Be aware of what the data cannot do. Small-area estimates are noisier than headline national ones, every source reports on a delay, and no median describes the outliers that people most often remember.

Where a source revises a figure, the revised value replaces the old one rather than sitting alongside it, so the page always reflects the current official position. If you spot a number that looks wrong, it is worth telling us — corrections get made against the source record, not by guesswork.

Source: FDIC Institution Directory; FDIC Summary of Deposits; CFPB Consumer Complaint Database. Latest observation 2026-09-16.

Every figure above comes from this bank's own federal record: FDIC BankFind record, cert #13055.

Next steps with Citizens Bank